SYNC and fix license not working with remote access

SYNC reports a license error althought the product and associated licenses seem to be valid and well installed.

Check if it is a true licensing problem or not. If so, update the license.

If not, it can happen that the user is tying to access Sync fom a remote access whereas the license for Seemage Sync is fix.
The SYNC program can only be access directly on the server where it is installed if the license is fix.

Other MVP tools can also be accessed remotely, but only when using floating license

How do I get my mac adress

Seemage uses FlexLM® for license management. License is based on computer (or server) mac address (host id).
This is how to get this value so we can create a license file:
1. go in Start/Run
2. enter "cmd"
3. enter "ipconfig /all"
Note the Physical Address (f.e 00-50-BA-D1-BA-71).
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